I appreciate that you’ve chosen Holistic Radiant Massage for your massage and bodywork needs. To provide the best service possible to my clients I have implemented the following policies.
I respectfully ask that you provide mewith 24-hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing 24-hour notice I am unable to fill that appointment time. This is an inconvenience and means my other clients miss the chance to receive services they need. If you are cancelling or late more than twice, I reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur. I understand that emergencies can arise,and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, I request that you cancel your session. Inclement weather may also result in the need for late cancellations. I will do my best to give advanced notice if I am closing or need to cancel due to bad weather and I ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.
I request that you arrive 10 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions I may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform me if this ever occurs so I can do my best to accommodate you. Appointment times are reserved for each client, so oftentimes I cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time.
Full-Service Fees will be charged even when sessions are shortened due to late arrival.
Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and a refusal of allservices in the future. You will be charged the full-service fee regardless of the length of your session. Depending on the behavior exhibited we may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity and you will be treated the same in return. By signing below, you agree to abide by these policies.